FAQ

Q: How long are shipping times?
A: Shipping times vary based on your location and the shipping method selected during checkout. Typically, orders are processed within 1-2 business days, and you'll receive an estimated delivery time during the checkout process. For more details, check our Shipping Policy.

Q: What's your return policy?
A: Drama Fair has a 30-day return policy. If you're not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. Please visit our Refund Policy for more information on the return process and eligibility criteria.

Q: Can I cancel my order?
A: We process orders promptly to ensure quick delivery. Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please double-check your order before finalizing your purchase.

Q: What happens if I received the wrong item?
A: Our apologies for any mix-up! If you've received the wrong item, please contact our customer support team at dramafaironline@gmail.com with your order number and a photo of the incorrect item. We'll work to resolve the issue promptly.

Q: Do you offer exchanges?
A: At this time, Drama Fair doesn't offer direct exchanges. However, you can initiate a return for the item you'd like to exchange and place a new order for the desired item. For more details, please refer to our Refund Policy.

Thank you for choosing Drama Fair! If you have any additional questions or concerns, feel free to reach out to our customer support team at dramafaironline@gmail.com.

We appreciate your business!