Privacy policy
Last updated: February 5, 2026
At Drama Fair, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you visit or interact with Drama Fair, we may collect the following personal information:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely by third-party payment providers)
- Order and purchase history
- Technical data such as IP address, browser type, and device information
This information is collected to process orders, provide customer support, communicate with you, and improve your shopping experience.
How We Use Your Information
We use your personal data to:
- Process and fulfill orders
- Communicate with you about your purchases or inquiries
- Provide customer support
- Improve our website, products, and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure site security
We only collect and process data that is necessary for these purposes.
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:
- Your consent
- The performance of a contract (e.g., fulfilling an order)
- Compliance with legal obligations
- Our legitimate business interests, where these do not override your rights
Cookies & Tracking Technologies
Drama Fair uses cookies and similar technologies to:
- Ensure proper website functionality
- Remember your preferences
- Analyze website traffic and performance
- Improve user experience
Cookies may be essential, functional, analytics, or marketing-related. You can manage or withdraw your cookie consent at any time through our cookie consent banner or your browser settings.
We do not sell your personal data.
We may share your information with trusted third parties only when necessary, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping and fulfillment partners
- Analytics and marketing services (only with consent where required)
These third parties are required to protect your data and use it only for authorized purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
Your Rights Under GDPR
If you are located in the European Union or other regions with data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data. All transactions are processed through secure, encrypted systems, and we work only with reputable service providers.
Contact Us
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised “Last updated” date.